Business Etiquette
Welcome to the Business Etiquette. Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. When you’re well-mannered and considerate in dealing with others, you create engaging, productive, and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct one’s self in the company of others.
This is where business comes in. This workshop will introduce participants to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations. Click Here To Learn More
Understanding Etiquette
Before we look at etiquette rules across multiple business-related scenarios, it’s best to level off everyone on what etiquette means. We would also look at the many ways etiquette can improve a company or an organization’s bottom line.
Etiquette Defined
Josy Roberts, author of ‘Business Etiquette Your Questions and Answers’, defines etiquette as ‘conventional rules of polite behavior.’ They are guidelines on how to behave befitting good manners while in the company of other people. They show sensitivity to the needs and feelings of the person or people that you are with.
Etiquette covers most aspects of social interactions, including self-presentation, communication, courtesy, and hospitality. Business, in particular, covers expectations in the interactions between co-workers, the company and their clients, as well as the company and their stakeholders.
Etiquette guidelines are many and can be quite complicated. In this workshop we will focus on basic etiquette guidelines for situations typically found in most business settings.
The Importance of Business Etiquette
Etiquette can help businesses improve the following areas:
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Branding: Everything we do will reflect on our company and our products. By acting professionally, we send the message that our Good manners can open doors that the best education cannot. Clarence Thomas business is credible and trustworthy. Personalized care may very well be your edge against the competition.
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Customer Care: The best way to show customers that their patronage is valued is to treat them with respect and consideration. This in turn can inspire customer loyalty and positive feedback.
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Employee Engagement: Good manners will help improve morale and confidence between employees and team members.
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Team Synergy: Good manners will help establish smooth working relationships within a team, which contributes to greater productivity.